MagConverse
One Suite. Two Powerful Conversational AI Tools.
MagTalk – LLM-Powered Chatbot
Smart Conversations that Solve, Sell, and Support
MagTalk is an enterprise-grade LLM chatbot that transforms how businesses handle support, product inquiries, and internal knowledge queries—using GPT, LLaMA, and Gemini.
Key Features
Customer Support Automation
Handle FAQs, technical support, and onboarding instantly with zero wait time.
Product Recommendations
Suggest the right product from vast catalogs by understanding user needs contextually.
Knowledge Assistant
Empower employees with instant answers from internal docs, wikis, and handbooks.
Sales Engagement
Qualify leads and book meetings automatically through conversational workflows.
Multilingual & Multichannel
Support users across chat, web, and voice in over 30 languages with one solution.
Use Cases
24/7 eCommerce & SaaS Support
Handle high volumes of user queries with real-time responses
B2B Lead Qualification
Qualify prospects and route them faster through the sales funnel
HR & IT Policy Assistant
Enable employees to self-serve internal information instantly
Product & Service FAQs
Answer complex product questions with precision and speed
Business Value
40%
Reduction in support ticket volume
3x
Faster issue resolution with AI assistant
90%
Automation of inbound chat queries
Key Features
Document-Based Q&A
Query internal manuals, SOPs, and policy docs in natural language—just like chatting with a teammate.
Smart Contract & Policy Insights
Extract and explain key clauses from lengthy contracts and policy documents.
Employee Onboarding Assistant
Guide new hires through complex processes without needing human intervention.
Cross-Team Enablement
Support sales, legal, HR, and ops teams with instant document-backed answers.
No-Code Setup & Role-Based Access
Easily choose which docs are accessible to which teams—zero retraining required.
Use Cases
Sales Reps
Access product specs instantly to respond faster on the field
Legal Teams
Analyze clauses and terms in contracts without waiting on documentation teams
HR Teams
Automate internal policy lookup for employee self-service
Training Teams
Speed up onboarding with real-time SOP search and explanations
Business Value
40%
Faster access to internal knowledge
Reduced dependency on documentation teams
70%
Reuse of existing documentation across functions
Increased onboarding and training efficiency